Welcome to Moco Online Store!

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FAQ

The ‘Login’ and ‘Registration’ options are available in the top right section of the website.

You may Register / Login using the following options:

  • Use your Email ID.
  • Using a Facebook Account.
  • Using a Gmail Account.

No, it is not mandatory to have an account on moco.co.in to buy from our website. You may checkout as a guest if you want to purchase without creating an account. However we recommend creating an account and then continuing purchase as it helps you keep a track of your order history. 

You can check the status of your order in the order summary section on the website. Tap the ‘My Account’ icon on the top right side of your screen and you’ll be able to access your dashboard for all order details. 

You can check your order history in the order summary section on the website. Tap on the ‘My Account’ icon located on the top right side of the screen and you will be able to access your dashboard. All the details regarding your order are present in your dashboard.

Yes! Moco incorporates a secure-server technology that encrypts all the information provided by you to make sure that the information is safely stored on the internet.

You can cancel the order until it hasn’t been dispatched. Once dispatched, the order can’t be canceled. To cancel an order that you have placed, you must visit the ‘order summary’ section on the home page. There, you will find the button for canceling the order. In case you haven’t signed up, you can write to us at info@moco.co.in to get the order canceled before it is dispatched.